Server error
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Werner_Cichy
Posts: 25,480 Royal Legend
I suspect there is a problem with the King server, I have it with Dexter, this error message

The last completed levels
Candy Crush Saga , Level 8810
Candy Crush Friends Saga , Level 4080
Candy Crush Soda Saga , Level 3166
Diamond Diaries Saga , Level 100
Bubble Witch 3 Saga , Level 19
Pet Rescue Saga , Level 41
Blossom Blast Saga , Level 25
Papa Pear Saga , Level 108
Farm Heroes Saga, Level 1
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JethrinaBodina
Posts: 784 Level 5
I don't think it's you OR Facebook. Do you know if I happened after you claimed the reward on a different device and now your PC is stuck, like mine? I often have sync problems when going back and forth and have to clear cache; I blame the Amazon Fire for that. It didn't work this time. I just learned that the update this week was only for Android devices, the other platforms get it next week. I have looked at my laptop and it seems to be okay, but not synced with the other devices. Probly due to the update not being there yet. It's a mystery.
This is my chocolate box.
Patience is a virtue. Peace is a journey. ✌😎🦎



Answers
I have the same problem on one of my devices. The other is okay. I'm looking into this as well.
Patience is a virtue. Peace is a journey. ✌😎🦎
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0 · Helpful Woah! Sweet Love Haha@jeffo46
I suspect there is a problem with the King server, I have it with Dexter, this error message
The last completed levels
Candy Crush Saga , Level 8810
Candy Crush Friends Saga , Level 4080
Candy Crush Soda Saga , Level 3166
Diamond Diaries Saga , Level 100
Bubble Witch 3 Saga , Level 19
Pet Rescue Saga , Level 41
Blossom Blast Saga , Level 25
Papa Pear Saga , Level 108
Farm Heroes Saga, Level 1
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5 · Helpful Woah! Sweet Love Haha@Sukanta_Biswas @Po_ unawea
Y'all have any info on this new issue? I have it happening on my Fire tablet. The box is stuck on Claim Prize and when I open it I get what you see below. I've done every troubleshooting thing I can think of, I don't want to uninstall and reinstall and lose my inventory! Thanks in advance!
Patience is a virtue. Peace is a journey. ✌😎🦎
- Report
2 · Helpful Woah! 2Sweet Love Haha@JethrinaBodina
For me, it only happens on the PC via Facebook. The Win 10 app is fine, and
The Android device is also ok. Maybe the fault is with me on facebook
The last completed levels
Candy Crush Saga , Level 8810
Candy Crush Friends Saga , Level 4080
Candy Crush Soda Saga , Level 3166
Diamond Diaries Saga , Level 100
Bubble Witch 3 Saga , Level 19
Pet Rescue Saga , Level 41
Blossom Blast Saga , Level 25
Papa Pear Saga , Level 108
Farm Heroes Saga, Level 1
- Report
1 · Helpful Woah! Sweet 1Love HahaI don't think it's you OR Facebook. Do you know if I happened after you claimed the reward on a different device and now your PC is stuck, like mine? I often have sync problems when going back and forth and have to clear cache; I blame the Amazon Fire for that. It didn't work this time. I just learned that the update this week was only for Android devices, the other platforms get it next week. I have looked at my laptop and it seems to be okay, but not synced with the other devices. Probly due to the update not being there yet. It's a mystery.
This is my chocolate box.
Patience is a virtue. Peace is a journey. ✌😎🦎
- Report
7 · Helpful Woah! 2Sweet Love Haha@JethrinaBodina
It is possible that the problem has to do with collecting the reward on another system.
I also have problems with the chocolate box. I have been able to do this several times without interruption in the Win 10 app. King has changed something, now it is no longer possible, it takes several days
The last completed levels
Candy Crush Saga , Level 8810
Candy Crush Friends Saga , Level 4080
Candy Crush Soda Saga , Level 3166
Diamond Diaries Saga , Level 100
Bubble Witch 3 Saga , Level 19
Pet Rescue Saga , Level 41
Blossom Blast Saga , Level 25
Papa Pear Saga , Level 108
Farm Heroes Saga, Level 1
- Report
1 · Helpful Woah! Sweet 1Love HahaHi @JethrinaBodina Thanks for tagging me.
@Werner_Cichy Did you find the cause of the problem? Let me know if it need to report.
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
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0 · Helpful Woah! Sweet Love HahaTagging is getting to be impossible. Let's report THAT, too! LoL
I think it needs to be reported. It's across different devices and not isolated to the mobile platform.
Patience is a virtue. Peace is a journey. ✌😎🦎
- Report
1 · Helpful Woah! Sweet 1Love Haha@Werner_Cichy
@Sukanta_Biswas
Yes, I think it has to do with the completion... I was limited to one task per day for a bit, then they changed it to 3 per day which is what it was wheni first got it. I was good for several days, I'm not updated on the Fire because it wants me to uninstall it and I'm not doing that until I'm ready to lose everything. Amazon has their own game store and internet browser. I like Google and Chrome so I sideloaded them and the Google playstore. Problem with that is the updates have to be hunted and added manually with an APK file and I can't be bothered since I didn't have any issues. Now I do and I'm gonna fix it. So, adding up the fact that it needs an update and your PC hasn't been updated yet, as far as I know... 2+2=4?
Crazy Cat said only Android devices have the update this week and the rest come next week.
Patience is a virtue. Peace is a journey. ✌😎🦎
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0 · Helpful Woah! Sweet Love HahaI was wrong, the laptop is synced with the phone. Both have 15 hours to go before the next quest can be completed. I got the Server Error message on my phone just now when I compared them. But it let me into the box, phew! It's the Windows 10 app. I stay away from Facebook as much as possible but use it to save progress. 2+2 is starting to add up to 5 now, lol
Patience is a virtue. Peace is a journey. ✌😎🦎
- Report
0 · Helpful Woah! Sweet Love HahaHi @JethrinaBodina
The update was released yesterday in Windows App.😊
However, The problem has been found and will be resolved.😅
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
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0 · Helpful Woah! Sweet Love Haha👌Awesome, thank you for letting me know! I didn't even check my Windows app, just started playing, lol
Patience is a virtue. Peace is a journey. ✌😎🦎
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6 · Helpful Woah! 1Sweet Love Hahamy candy crush is up to date but still getting server error for chocolate box!!
my user ID: 8036395416
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0 · Helpful Woah! Sweet Love HahaHi there @shadan105 and good day to you.
Have you tried closing the connection error message box and then wait for it to load to access the quest? You may try it as I've done the same and the error message is gone. After that, I can continue playing the chocolate box event.
Thank you and happy crushing ☺️
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0 · Helpful Woah! Sweet Love Haha