Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @chaz , I am going to give you the link to the Community Support team. Please give them all the information you can about your the problem you are having.
Include the type of devise you are using. Example: Android, iPhone, Win 10 or other.
They are a great group of people and know more about Tech problems. I will be watching. If any problems let me know. Here it is Community Support Ask a Questionย
Good luck we got to get you back to Crushing!! ๐