Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
πΆοΈπ¬ Hot & Sweet right now in Candy Crush Saga!
ο»Ώ β Connection Issues All Games - More info HERE
New Year - New device? π± Check out how to sync it! Android π€ | Apple π
New Year - New device? π± Check out how to sync it! Android π€ | Apple π
"There was a connection error. Try again in a bit"
Answers
-
Hi @soar716 , with lost progress this may help, but I am sorry about you boosters. Take a look at the following.
Follow this Β https://community.king.com/en/candy-crush-saga/discussion/246151/how-to-get-your-level-and-progress-backΒ and there is a contact link at the botton. You need to contact them from that link and they will be able to help you.
@chaz and @soar716 , I am going to tag our Superstar @Elsa , to take a look in on us. I want you both to have to best help. Elsa we need your good help.
Β
0 -
Is it ok to have your game linked to a email address ??
0 -
Is there actually help from Candy Crush on this conversation? Or is this simply a bunch of other users that donβt have the ability to actually fix the issue!
2 -
I regained my connectivity with android version by reinstalling. Obviously this meant losing all boosters plus any progress made since the connection error first occurred.
Reinstalling on iOS fixed the problem temporarily but has now recurred on that device.
I don't understand why there is still no update from King themselves. Have they already fixed and not told anyone because they want the issue to just go away. Look how many views this thread has got, it's obviously a widespread issue and all we get are well meaning but ultimately useless bits of advice from people who have no clue what is actually happening.
0 -
I've been having this problem since before Christmas and was told by king that I was using an old operating system. So I got a brand new phone with up to date os and still have the same problem. They must have known that the problem was with them but never mentioned it. I've been stuck on a level for over a week because I'm not getting any boosters or special candys. No built a bot and can't buy any help as cant connect. It would be nice if king would say how much longer this is going to take to fix
0 -
So π‘π‘π‘π‘π‘π‘
0 -
Thanks for tagging me @Glenn1972. My personal thoughts on this connection is telling me that this is a Facebook glitch again! And Again! And Again! Within the last year or so these have all been Facebook glitches and we have to wait for them to fix it.
Why are all of you playing through Facebook? Why aren't you playing through King instead? Depending on your level you can play up to level 2825 on king.com, however, that has it's own glitches. If you have Windows 10 on a PC install the game app and create a King account by following the steps from here. I haven't used Facebook for any of my games in over a year because of all the issues. If you are on mobile then follow the steps from here to create a King account. Make sure to follow the steps to sync your Facebook account with your King account. That will give you your progress.
When I see connection issues and the word Facebook it usually turns out to be on Facebook's end and King can't do anything about the fix. Please try to play through King. You will be much happier.
1 -
Day 13. Still no fix for candy Crush soda, candy crush friends, or candy crush saga. Candy crush Jelly is fine so far. NOT playing through Facebook. Playing with email. Prefer King answer to this issue. As well meaning as Superstars may be, I donβt think they can fix obvious technical issue embedded in the server. So letβs get to work King. I guess next step is bad review on App Store.
1 -
I try connecting from my email but still will not let me cause I am on a high level 4477 what a load of ????π‘π‘π‘π‘π‘π‘πππ
0
