Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @alami and welcome to our Community!
Please email Player Support so they can check up what happened and refund the Gold Bars.
On mobile, go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
If you only play on a mobile device, then click on the Contact Us in the bottom of this page.
Hi @alami and welcome to our Community!
Please email Player Support so they can check up what happened and refund the Gold Bars.
On mobile, go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
If you only play on a mobile device, then click on the Contact Us in the bottom of this page.