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Level 5323

Tomapop
Tomapop Posts: 5

Level 2

edited April 2020 in Support

The key on top right keeps going down endlessly, can't end the level.




Best Answers

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    edited March 2020 Answer ✓

    I have reported level 5323 to the Game Team and they will check this up.

    I will keep you updated here with any info on this.


  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Answer ✓

    Level 5323 is now fixed!


«1

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Hi @Tomapop

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    Right now, I'm asking you to check the steps below.

    Check App Update > Log Out Game > Restart Device > Open Game & Log In.

    If you still have the same problem then check out some more troubleshooting HERE.

    Let me know.

  • RumDiet
    RumDiet Posts: 28

    I have the same issue - playing on win 10 PC Tried to find used ID with no luck. I've lost 2 lives having to dump out already, and lost another because there seems to be another bug with the game thinking I can move from a frozen square. Please fix this1

  • Tomapop
    Tomapop Posts: 5

    Level 2

    Just done it again and it passed... Just wanted to report bug for developers.

  • RumDiet
    RumDiet Posts: 28

    The key fan still sticks but I was able to get out of the level by tapping to quit.

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    edited March 2020 Answer ✓

    I have reported level 5323 to the Game Team and they will check this up.

    I will keep you updated here with any info on this.


  • JEL059
    JEL059 Posts: 5

    Level 2

    Thank you for reporting this to game team. However it’s already been reported 4 or 5 days ago and nothing has been done. No update or anything from King. I’m really annoyed!

  • tinasilvey
    tinasilvey Posts: 0

    Newbie

    Whenever I run out of moves on level 5323, the key drop gets stuck on dropping key after key. It just keeps dropping them but they disappear and don’t stay. It’s stuck on this never ending cycle of just dropping them. I can’t pass the level. Please fix!

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Hi @tinasilvey

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    I'm asking you to check the steps below.

    Check App Update > Log Out Game > Restart Device > Open Game & Log In.

    If your problem is the same then let me know again with a screenshot, I will ask you to do some troubleshooting checks.

    Thank you.

Hey! Would you like to give us your opinion?