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Does level 5323 have a bug?

2

Answers

  • cvmarquis
    cvmarquis Posts: 11

    Level 2

    @JEL059 where would I find that I've never done this before sorry.

  • JEL059
    JEL059 Posts: 5

    Level 2

    Answer βœ“

    I don’t know where to find my game id either.

    Day 3 - This bug is taking far to long to sorted and there is not enough contact or information to the individuals as to when this might be resolved

    This game is meant to be fun and relaxing instead it’s so frustrating and I think it’s about time I hang up my candy crush hat if not sorted soon.

  • Mary_Kay
    Mary_Kay Posts: 1,403
    edited March 2020 Answer βœ“

    To find your game ID ... open the game and instead of hitting play hit my profile. Then you get a settings page with a KING LOGO at the top. Tap the logo to reveal your ID.

  • cvmarquis
    cvmarquis Posts: 11

    Level 2

    Thanks @Mary-Kay I found it.

  • cvmarquis
    cvmarquis Posts: 11

    Level 2

    My User ID is:1317695931

    I am kinda getting tired of not having the issue resolved and despite such a supportive community no intwrest by Candy Crush Tech Support. It's a game I love and have played for years but just a game none-the-less so if no resolution by tomorrow I'll just delete it and give up.

    I appreciate everyone who took the time to help me the best they could.

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Answer βœ“

    Hi @cvmarquis !

    I checked the level and I am not able to find any errors there.

    I moved to to the next level manually with my sweet magic fingers. Could you check if you can play that level correctly?

  • cvmarquis
    cvmarquis Posts: 11

    Level 2

    @Crazy Cat Lad I'm not sure what you mean by "playing the level correcy" the game freezes at the end when I've run out of moves so I'm unable to move forward. It's probably specific to me πŸ€·πŸΎβ€β™€οΈ I have tried Surface Pro, Sansung Note 11+ and my Samsung tablet but they all do the same thing.

  • cvmarquis
    cvmarquis Posts: 11

    Level 2

    @Crazy Cat Lad I'm so sorry just realised what you meant. I was too hasty in my reaponse. I will try that level now. My apologies πŸ™ˆ

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    Answer βœ“

    No worries @cvmarquis !

    Let me know if you can play 5324 and continue the game there.

  • cvmarquis
    cvmarquis Posts: 11

    Level 2

    @Crazy Cat Lad I am playing the other level fine. I really appreciate your help with this. I know there's morw important things in the world but amid the stress of life this is usally my way of unwinding and being a child 😁

Hey! Would you like to give us your opinion?