Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
Connection candy crush saga android
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Hello and welcome to this community
You need to be on a computer to synchronize. I give you more with:
Welcome to our community. To synchronize your Facebook and King accounts, you need to be on a computer because you need to access king.com. The following steps are here.
To get help directly from the game: Go to the settings gearwheel in the game, then tap on the question mark. You'll be directed to the help center. There you look for your problem and follow the steps. If you cannot find the issue or the provided steps don't solve it, then scroll to the bottom of the same help center page and tap on 'Contact us': There you come to the contact form. Please fill in in your language. Please note that everything is spelled correctly (that is important): and send it. You will then receive an automatic email. Please answer to it and describe your request. Submit. And have some patience for the answer. If you don't get an answer after 3 days, please try again.
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Hi there!
Then check your device whether you are connected to the Internet or WiFi!
Then please update your game and clear the cache. If you are still at the kidney level. Play it again and quit and then refresh and clear the cache. If that doesn't help, uninstall and reinstall update and clear the cache. Note: Booster and life can be lost when uninstalling. Because it doesn't save your device. Otherwise contact support. See above from me.
