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Free lives

geordie
geordie Posts: 1

Level 1

Am not getting the free lives that you have given out due to the covid 19 please could you do something for me thank you

«1

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    Hi @geordie

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    Right now, I'm asking you to check the steps below.

    Check App Update > Log Out Game > Restart Device > Open Game & Log In. (Clear cache data for Android)

    After you do this, keep playing the game, if you can't find the offer again, let me know.😊

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @geordie and welcome to our Community!

    The 24h Unlimited Lives are added to your game every afternoon this week and you need to be located in UK, Spain or Italy.

    If you are in any of those countries, make sure the app is updated to the latest version. After this force close the app and restart the device and hopefully the Lives will get added correctly later today.

  • Grashid
    Grashid Posts: 4

    Level 1

    I too am in the UK but not had my free lives added, followed all the steps above too

  • FAref
    FAref Posts: 1

    Level 1

    I’m in the UK too, I’ve followed the steps above but no result 😔

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Please email Player Support from the game's Settings and Help Center if the Lives are not added correctly.

  • noneatall
    noneatall Posts: 2

    Level 1

    Free lives are not working for me either. I logged out, ckear cache, restarted, etc. Nothing is working. Is it turned on for the U.S.?

  • Grashid
    Grashid Posts: 4

    Level 1

    I uninstalled and reinstalled the game then it worked, u will lose all your boosters tho

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Please check the steps here.

  • shudy
    shudy Posts: 5

    Level 2

    Unlimited free lives just disappeared ... pls confirm why this happen so soon only 2 days and it's now gone?

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