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I just purchased 100 gold bars and it says I have only 3 . Where is my gold bars I paid for?

Lopaka143
Lopaka143 Posts: 2

Level 1

I want my purchase of 100 gold bars that I just bought or my money back.

Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    We're very sorry for your problem 😭

    If there is a problem with the purchase you will need to click HERE and follow the steps because we don't handle purchase issues in the community.

    Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

    When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

    You can contact our Player Support directly HERE.

  • aaaaaaaaaaaaaaaaaaaa
    aaaaaaaaaaaaaaaaaaaa Posts: 5

    Level 2

    hii

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    HI @Lopaka143 and welcome to our Community!

    I checked your game in our system and the 100 Gold Bars were used for Extra Moves and spinning the Extra Moves Wheel.

    Please email Player Support for further details about the purchases.

  • Lopaka143
    Lopaka143 Posts: 2

    Level 1

    I purchased it and did not use all my 100 bars. I didn’t use it all in just a few minutes of purchasing it. This was on April 1st. I know what I did and know in just minutes of purchase I used at three times and it was at 3. I am not satisfied with this outcome of my purchase. I will not be purchasing anymore due to this outcome. Starting today.

Hey! Would you like to give us your opinion?