Help, lost all my boost

jade2020 · April 2020

Can someone help me, I just lost all my boost.

Freddy_ · April 2020

Have you upgraded your phone or done a reset

jade2020 · April 2020

I was playing and it just kept loading and loading and the. Poof all gone. ☹️

Freddy_ · April 2020

You will need a superstar to help you will tag one for you. boosters are stored on phone so normally lost due to upgrading phone or device reset, so not sure on your problem

@Sukanta_Biswas @Crazy Cat Lad @kiara_wael

jade2020 · April 2020

It’s actually on my iPad. I’m so disappointed. I saved up a lot of boost.

jade2020 · April 2020

Oh man, now it just made me start over to level one.

jade2020 · April 2020

Not only did I loose my boost, now they put me back to level one. 😭

Freddy_ · April 2020

first thing to try is make sure game is upto date and sign out restart your device and sign back in. also if playing through web browser clear the cache aswell. Other than that cannot really help you as i know pc/phones not sure on ipad.

Hopefully you get reply from superstar soon

Freddy_ · April 2020

sounds like you have been signed out try as above and let me know

jade2020 · April 2020

Oh no, now it’s saying my info is incorrect. What is going on....

Freddy_ · April 2020

Whtry signing in and using forgot password to get a password reset

Help, lost all my boost

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