Problem in my game

Shokooh · April 2020

Hello dear support team

I have a problem in my game, why I don't have any star whole? As I send you in attach file... Please get my star

Best regards

Freddy_ · April 2020

pictures of two different levels and not showing a score for you in first pic so are you sure you completed with the required score.

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-saga/discussion/288140/problem-in-my-game

There is nothing wrong with your screenshot.

You passed the level 1980 with 3 stars, so there are 3 stars but you haven't started level 1981 so there is no star.

After you pass level 1981, you will find star there.

Shokooh · April 2020

Hello again dear

No dear my problem is about lottery star, about 1 month I hadn't any wheeler that count stars that I collect. As you can see in my picture in attach file, my stars is white.

My English is weak, sorry for that

Regards

Shokooh · April 2020

Hello again dear

No dear my problem is about lottery star, about 1 month I hadn't any wheeler that count stars that I collect. As you can see in my picture in attach file, my stars is white.

My English is weak, sorry for that

Re

20200409_104453.jpg

gards

darbo57 · April 2020

New

Crazy Cat Lad · April 2020

Hi @Shokooh and welcome to our Community!

Could you post a screen shot of the game map as well?

Shokooh · April 2020

Hello, do you mean this pic?

Crazy Cat Lad · April 2020

Yes, exactly!

If you open level 1981 now, are the stars still empty or does it display two stars as on the map?

Shokooh · April 2020

My lottery stars is inactive

Problem in my game

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