Purchase

Hello @Aphill66 A Warm Welcome to our friendly King Community 🤗

I am very sorry to hear about the issue in your game!!

I heard from few other players that, sometimes it takes few minutes to receive our purchased items either because of not having strong Internet Connection and/or server issues!!

So, please log out of your game ---> Disconnect from Internet ---> Restart your device after shutting it down for few minutes. And you should see your purchased items in your game 👍️

If you don't see them still, please post back and let me know which device you are using.

You can post your reply simply by typing in the comment box given below.

Talk to you soon! Have a great rest of the day!

Please stay Safe & Warm! 😷

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.

When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.