Server connection problem

Hello and welcome to this community

Please check your internet or wifi connection. After that, refresh your game and clear the cache and restart.

Hope it helps you further.

I have no idea where the problem is, but almost every time I get close to beating a level and run out of moves, and have the option to buy more gold bars - I buy the gold bars and the game disconnects. So I (usually) have the bars but have to start a new game. It is beyond frustrating. Sometimes I just lose my money - you get the money but I don't even get the bars. Usually the purchase does work - but the game disconnects. So thenI have the bars but have lost the chance to beat the level.

I have rebooted my Kindle - all my other apps work normally on it, and Candy Crush does too, except for making purchases. I do realize it would be smarter to buy the bars before I need them, but ... my life is not usually that organized. I'm on level 5400+, so have been playing for a while. This problem just started fairly recently - it was never a problem before. What can I do to to be able to purchase bars and stay connected?

Hello. I can’t connect to the server for the chocolate box, extra moves or my profile. I’d love help. I’ve restarted my phone and tried disconnecting from the internet. Thank you!