Didn’t level up

jessicalaurenmorris · April 2020

I passed level 2801. I used boosts to do it, won extra lives and paid for more gold bars and it isn’t saying I passed. I need someone to fix this or no more money from me.

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-saga/discussion/289501/didn-t-level-up

After you pass a level, your level will not be complete until you find the scoreboard with the Star.

If you minimize or close the game until you get this picture, your level will not be complete.

venkakymanky · April 2020

Hi

jessicalaurenmorris · April 2020

I did get that screen.

jessicalaurenmorris · April 2020

Look I spend a pretty good bit of money on here and I will delete this app today if it isn’t fixed. Maybe it will be a good thing for me and maybe you don’t really care.

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/682818#Comment_682818

If you go to the race in the first place and don't collect the flag, will you be declared a winner?

Level will not pass until you get score board with star.⭐

Crazy Cat Lad · April 2020

Hi @jessicalaurenmorris and welcome to our Community!

If the level didn't pass you and you lost Boosters or any other purchases because of this, please email Player Support so they can check this up and compensate you. Check the page here how to contact Player Support to get Boosters compensated.

Didn’t level up

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