@Pounawea@AmiDiggory We have arrived at the end of the second session with 5000 points but the sweet button is not restarting the team or allocating prizes, just takes it back to the events page. Connection is ok as I managed to claim chocolate box without problems. Also just noticed that the points in the list don't add up to 5000!
@AmiDiggory can help us here with more information.
But help me out with this info: once the timer came to an end, did you and your team receive the rewards? Did the team restart?
On the other hand, the points indeed don't add to 5000, did any team member that contributed with some points left the team and then new members join the Bumpers Team? If that's the case, please note that when person leaves, points remain (they will be hidden, but counted).
Keep you feedback coming Candy Crushers!
Have a delicious day and stay safe!
Welcome to the sweetest Community! Participate, share your feedback, and win prizes! 👨👩👦👦 New to the Community? Sign up HERE in 2 seconds!
Hi yes @Pounawea@AmiDiggory I had noticed that when this collection first kicked off there were more points already in the overall score but didn't know where they came from. When I reopened the game in the morning the prize popped up, (masking the scores), my team had already started scoring. All seems to be working ok but it could be a bit confusing. It looks like it had around 10 hours left through the shading.
This was at the start of the second race we had 495 points at the start with just 115 'named' points. Assuming the other points came either by players with 25/50 having a look or carried over from last game? 3 players left at some point, leaving myself and mustafa. I'm sorry I didn't keep track of scores they made before they left.
Hi Bumper, thank you so much for tracking this :) I will let the team know about this possible bug. As far as I know, in the second round, as you said, some people left so the points form that people will be kept in the team and they will need to start again when they join other team from zero their contributions :) Thank you so much for all this feedback, we will try to provide you the best experience as possible :) !!
Which language did you have on your device during the test? English (even if I am French speaking)
Did you understand how to join a team in the custom teams fantastic five? YES. Very easy
Did you notice the difference between private and public teams? Or maybe did you skip this option? YES
Did you understand how to create teams? YES
Do you think it is easy to join or create teams? YES. Very easy to create. But it needs that all invitees accept in order to have a full team of 5 persons. Ad it is not (yet ?) the case. Is it possible to come back to the standard random team ?
One of the team member that I have invited does not succeed to join my team. She says that she is asked to open Candy Crush Saga but nothing happens when she does it ! How can I help her ??
What platform is using your friend to access to the game? She has already installed candy crush saga? :O and also, there's two different buttons, if she is playing on HTML5, she needs to tap in the join using facebook. If she is using mobile, then she will need to join using the other button. I hope this will helps your friend to solve this problem.
She is using iPhone. And yes, she already plays very regularly at Saga. She says to have chosen the right button (not Facebook). But still doesn’t be asked then to join my team ;-(
Comments
@Pounawea @AmiDiggory We have arrived at the end of the second session with 5000 points but the sweet button is not restarting the team or allocating prizes, just takes it back to the events page. Connection is ok as I managed to claim chocolate box without problems. Also just noticed that the points in the list don't add up to 5000!
- Report
2 · Helpful 1Woah! Sweet 1Love HahaHi @Bumper2019 ,
Thank you very much for the feedback.
@AmiDiggory can help us here with more information.
But help me out with this info: once the timer came to an end, did you and your team receive the rewards? Did the team restart?
On the other hand, the points indeed don't add to 5000, did any team member that contributed with some points left the team and then new members join the Bumpers Team? If that's the case, please note that when person leaves, points remain (they will be hidden, but counted).
Keep you feedback coming Candy Crushers!
Have a delicious day and stay safe!
👨👩👦👦 New to the Community? Sign up HERE in 2 seconds!
🏆 🥇 Win Gold Bars and exclusive Community badges HERE! 🥇🏆
🍮 Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga_______________________________
Want to PLAY?
🍭 Play Candy Crush Saga 🥤 Play Candy Crush Soda Saga 👭 Play Candy Crush Friends Saga
- Report
1 · Helpful Woah! 1Sweet Love HahaHi yes @Pounawea @AmiDiggory I had noticed that when this collection first kicked off there were more points already in the overall score but didn't know where they came from. When I reopened the game in the morning the prize popped up, (masking the scores), my team had already started scoring. All seems to be working ok but it could be a bit confusing. It looks like it had around 10 hours left through the shading.
- Report
2 · 2Helpful Woah! Sweet Love HahaThis was at the start of the second race we had 495 points at the start with just 115 'named' points. Assuming the other points came either by players with 25/50 having a look or carried over from last game? 3 players left at some point, leaving myself and mustafa. I'm sorry I didn't keep track of scores they made before they left.
@Pounawea @AmiDiggory
- Report
1 · Helpful Woah! 1Sweet Love Haha785
- Report
1 · Helpful Woah! Sweet Love 1HahaHi Bumper, thank you so much for tracking this :) I will let the team know about this possible bug. As far as I know, in the second round, as you said, some people left so the points form that people will be kept in the team and they will need to start again when they join other team from zero their contributions :) Thank you so much for all this feedback, we will try to provide you the best experience as possible :) !!
- Report
1 · Helpful Woah! 1Sweet Love Haha1 englis
2 it was simple
3it will 👍
4no😱
5 it will be fine when you in team🥰
- Report
0 · Helpful Woah! Sweet Love Haha- Report
1 · Helpful Woah! 1Sweet Love HahaOne of the team member that I have invited does not succeed to join my team. She says that she is asked to open Candy Crush Saga but nothing happens when she does it ! How can I help her ??
thanks for your advice
- Report
0 · Helpful Woah! Sweet Love HahaWhat platform is using your friend to access to the game? She has already installed candy crush saga? :O and also, there's two different buttons, if she is playing on HTML5, she needs to tap in the join using facebook. If she is using mobile, then she will need to join using the other button. I hope this will helps your friend to solve this problem.
Regards :)
- Report
0 · Helpful Woah! Sweet Love HahaShe is using iPhone. And yes, she already plays very regularly at Saga. She says to have chosen the right button (not Facebook). But still doesn’t be asked then to join my team ;-(
- Report
0 · Helpful Woah! Sweet Love Haha🌟🌟🌟🌟🌟
- Report
0 · Helpful Woah! Sweet Love HahaAnd she is redirected at least to the game? :( Tell her to try join the team and play a level to see if she get it.
More things to check:
I hope we can solve this <3 Thank you for your help!
- Report
0 · Helpful Woah! Sweet Love HahaThanks to try helping me ;-)
Yes, she is directed to the game, with the regular F5 activated. Her level is 3645 (not so bad)
I will ask her to check if she has well the latest version of the game
- Report
0 · Helpful Woah! Sweet Love HahaSo goood
- Report
0 · Helpful Woah! Sweet Love Haha