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My game froze cannot back up game level
Answers
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were you on your phone, tablet, computer? If you were on your phone, try your tablet and vice versa. sometimes, I can access my account through another device without losing my game. You my be able to gain access into your account and back up that way.
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I was on my phone
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Facebook is suppose to sync with king.com. Were you a registered user to king at the time when you backed up everything, before deleting the app?
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I will suggest if you can, try using a computer or tablet. This has happened to me before. My game used to freeze all the time on my phone. I did have it to sync through Facebook to king.com. Since Facebook has been hack so many times, I have deleted my Facebook account. I now back everything directly with king. The only drawback is I loose my rewards, but not levels.
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