I just lost all my levels.

mspeanut11 · April 2020

How do I get them back. Playing on an iPhone

Sukanta_Biswas · April 2020

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Have you saved Facebook or Kingdom game?

If so, here's how to get the levels back.

mspeanut11 · April 2020

I tried all of this. And it didn’t work. I have no idea what level I was on. Will this also restore the number of days in a row I played.

Sukanta_Biswas · April 2020

Did you saved the game on Facebook or Kingdom before?

mspeanut11 · April 2020

I was playing through Facebook. I honestly don’t know if it was saved. I was at least 2000 level.

Sukanta_Biswas · April 2020

Please reinstall your game app and log in again.

If you do not get the game progress back, we will get you to your right level manually.

Let me know.

Crazy Cat Lad · April 2020

Hi @mspeanut11 and welcome to our Community!

You can find all the help on the page @Sukanta_Biswas posted.

As mentioned on the page, please email Player Support if you couldn't restore the levels yourself.

Please read the page once carefully.

Answers