
Welcome to the Candy Crush Saga Community
Celebrate All Stars with us! Have a question or need help? Ask the community!
Level 1
I need to restore my wife's game status and can't seem to do it. Help!!??
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
I hope you're back on track really soon!
Also check here.
Hi @puyalluppete and welcome to our Community!
Are you referring to restore the levels?
If so, you can find help on this here as many other FAQ:s.
(EDITED by CM - Unsupported language)