Why can’t I get levels beyond 3071

patty4160 · April 2020

It’s on my phone application on iphone

Patty

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-saga/discussion/291817/why-can-t-i-get-levels-beyond-3071

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Right now, I'm asking you to check the steps below.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

If the problem remains the same then please tell me which device you are using for this game so I can give you more details.

Thank you.

patty4160 · April 2020

I did update, logged in and out, and restarted my iPhone. Still do not see levels beyond 3071. Also going through Facebook to Candy Crush app and on my Fire tablet and All devices stop at level 3071. Help

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/705609#Comment_705609

Please show me a screenshot of your game map.

patty4160 · April 2020

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/705725#Comment_705725

Thanks for the Screenshot.

I want some more information from you, help me.

Which device you're using for this game ?

What is game app version?

3071 level is being frozen?

Thank you.

patty4160 · April 2020

Version 1.175.0.4 on iPhone app. Stuck on same level when I go on Facebook on PC to get to app. Also on my Fire Tablet stuck on same level. Level isn’t frozen. I can play 3071 but can’t get anything after I complete it

Sukanta_Biswas · April 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/705766#Comment_705766

Please check if your game is Active or Expired HERE.

https://community.king.com/en/blog/discussion/253648/where-did-my-progress-and-friends-list-go

Let me know if your problem is the same.

Crazy Cat Lad · April 2020

Hi @patty4160 and welcome to our Community!

What is the issue here exactly?

You are on level 3071 so the forthcoming levels that you haven't completed are there on the map.

When you complete level 3071, doesn't the next level 3072 open up?

patty4160 · April 2020

I have tried everything. I logged out of Facebook and went back in. Candy crush app says it’s active. Still do not see levels beyond 3071 on map. Restarted iPhone and computer. Anyone have any other solutions

patty4160 · April 2020

I finally got past level 3071. I do not know which method I tried worked bu it seems after I restarted my iPhone for the second time, it let me go forward. Thanks for your help

Why can’t I get levels beyond 3071

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