Extra small bundle query

info from the superstars

Sorry to hear that you have not received the items that were purchased!! This King Community does not deal with the Purchase issues as the query includes your personal details!

Check this useful page where you can see how to request a refund depending on the device you play on. 

Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days. 

If you play on Facebook on a computer then send an email from here. Don't forget to add your Game User ID to the email so Player Support will find your game.

Hope this will help you

Can you show me a screenshot of the bundle you purchased?

Were you sure there was Gold bars and Boosters offer available?