Candy Crush

kelshaw1 · April 2020

I used 19 gold bars to get the hammer, it took the bars but did not give me the booster.

pagey192 · April 2020

Ho through ya setting n contact the 24/7 contact support

kiara_wael · April 2020

https://community.king.com/en/candy-crush-saga/discussion/292059/candy-crush

Hi @kelshaw1 . Welcome to our Community

Sorry to hear that you have not received the items that were purchased!! This King Community does not deal with the Purchase issues as the query includes your personal details!

You can find all info about refunds and broken purchases here.

If you play on mobile, go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days.

Don't forget to add your Game User ID to the email so Player Support will find your game.

Hope this will help you

Crazy Cat Lad · April 2020

Hi @kelshaw1 and welcome to our Community!

You can find help on this as many other FAQ:s here.

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