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Candy Crush

kelshaw1
kelshaw1 Posts: 1

Level 1

I used 19 gold bars to get the hammer, it took the bars but did not give me the booster.

Answers

  • pagey192
    pagey192 Posts: 17

    Level 2

    Ho through ya setting n contact the 24/7 contact support

  • kiara_wael
    kiara_wael Posts: 157,645
    edited April 2020

    Hi @kelshaw1 . Welcome to our Community

    Sorry to hear that you have not received the items that were purchased!! This King Community does not deal with the Purchase issues as the query includes your personal details!

    You can find all info about refunds and broken purchases here.

    If you play on mobile, go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email. When sending an email directly from the game, Player Support will automatically get your purchase history and all transactions the recent 90 days. 

    Don't forget to add your Game User ID to the email so Player Support will find your game.

    Hope this will help you

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @kelshaw1 and welcome to our Community!

    You can find help on this as many other FAQ:s here.

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