Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
Lost all my boosters
Options
Answers
-
Hi @Donna_Haye and welcome to our Community!
The Boosters on Facebook can not be lost when you play on Facebook on a computer since they are saved on the Facebook server.
When your power is back you should still have all your stored Boosters in the game.
If you had timed Boosters, the time will continue ticking even though you are not playing or not being able to play.
If the Boosters were purchased, Player Support will get back to you and compensate you for these even though King is not responsible for any electricity services or power cuts and can therefore not be held responsible these incidents. Please note that free Boosters are not being replaced or refunded.
-
I only Play On Facebook, when the city power came on, my booster all ran out and were gone. I guess I will ask for a refund thru FB as King is doing nothing/ all I got from support was someone asking me to take a picture of the problem LOLOL.. I only play on PC on Fb
