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Hi and welcome to the community.
Actually there are two types of F5 features are available.
One is random fantastic five (which you are having).
Another is custom fantastic five. Where you can find create/join button. It is slowly been rolled out to all players.
Devices dont make any difference.
Keep your game up to date. And hopefully soon you will also have this feature.
Currently there are some changes in Fantastic 5 and the point target is 15000. You are probably using an older version of Fantastic 5 so you are having this problem.
This can be a problem even if the game is not fully connected to the server.
Right now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Please let me know.
To create a team is easy, just follow these steps!