Level 720 only 12 moves

Hi v3v3ra, thank you for writing us here at King Care. This is the reason why you have less moves: https://care.king.com/en/candy-crush-saga/level-changing-on-candy-crush-saga-not-getting-the-same-amount-of-moves-as-your-friends I have seen a lot of complaints here from the players regarding the number of moves for a specific level. I will forward your message to a King Admin.

720 is impossible! I don't even get close to clearing the board. I've watched the videos and it doesn't help!