Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
The same thing happened to me only I was charged $2.99
The same thing happened to me only I paid $2.99!
Hi @Taylro9 . Welcome to our Community
If something wrong with your purchase . please check this page
This wasn’t much help I repurchased it and just losses $2.99 bc I never got my other 60 gold bars
You will find all the details here.
@Sukanta_Biswas I’ve already received this same information 2 or 3 times. Candy crush just stole my money and didn’t give me anything! I did all the trouble shooting already
Ok
Hi @Taylro9 !
If you didn't get your purchase you will need to report the problem or dispute the purchase.
How to do this depends on the device you play on since King do not handle the purchases nor have access to your payment details. If you play on an iPhone/ iPad, report the problem to Apple through your Apple-ID.If you play on Android, contact Google Play Support etc.
You have all the info how to do this on the page that players have posted several times on the thread. Please read the page carefully.
I purchased some gold bars and did not receive them 😲😔😔😔