My candy shop wont open

bbell · January 2020

No. I tried uninstalling and then reinstalling. Still have the same problem. It works from my computer but not from my phone.

Hale · March 2020

I have the same problem on my computer. the candy shop will not open , can not use the candy to get more moves. This seems to have started a few months again. Any ideas to fix?

Crazy Cat Lad · March 2020

Hi @Hale and welcome to our Community!

Please check this page here for help.

bbell · March 2020

I still have the same problem.

Crazy Cat Lad · March 2020

This is still being looked into!

I will post any updates about this on the main thread where you posted the Game ID:s.

Tony_WinterThaDJ · May 2020

My Candy shop wont open even though my internet is good. Please help

Tony_WinterThaDJ · May 2020

It just keeps loading

Freddy_ · May 2020

@Tony_WinterThaDJ try disconnecting internet and then re connecting see if helps other than this i think its delete and reinstall game but if your on mobile you will loose your boosters

bbell · May 2020

I am still having the same problem since 2019.

Crazy Cat Lad · May 2020

@Tony_WinterThaDJ @bbell Is it the issue here you are experiencing?

https://community.king.com/en/candy-crush-saga/discussion/281860/wheel-and-extra-moves-stuck-on-loading-connecting

My candy shop wont open

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