Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Same problem. Wheel keeps loading. User I'd 7094027876
Trust me, they are working on it. The trouble is that the game needs to connect to different servers for different features. Until a solution is found we need to do it from our end by disconnecting from the internet and reconnecting, preferably with a different connection. It is a pain if you are waiting to spin the wheel at the end of a level, as this has to be done with the game still open.
I have disconnected many times and used different wi fi but still no good. Hopefully they will find a permanent solution soon before we get fed up and stop playing.
You will find it will happen many times unfortunately, If you reconnect to the same connection it will see it as a blip. If you have 2x wifi or wifi + mobile data, alternate between the 2.
It is with your internet connection... That is why the wheel does not stop turning.
Mine comes and goes. Sometimes it works and sometimes it just spins. They have been "working on it" forever.
Hage tried various internets home and away and it still doesnt work, so cant be the internet connection.