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Inaccurate progress recovery
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I still haven't gotten a solution to my previous post.please I need suggestions. Thank you👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇👇I have a really serious challenge ,I have exceeded level 4000 in Candy crush saga.but I lost my phone and had to login on my new phone,then I realized my level had dropped to 3711. I tried to log in again but it was same thing,so I just kept playing.i was almost at level 4000 again when I found out I could login with my mail and all my progress will be backed up there,so I did.unfortunatly when I redownloaded the game in other to login with my mail ,my level dropped back to 3711 again.i had no other option than to start up from there again, as time went on I realized couldn't get lives from my Facebook freinds when am logged in with my mail.so I redownloaded the app and logged in with my Facebook, unfortunately again my level dropped back to 3711. It's so fraustrating and annoying , because I always save my progress .it has really discouraged me from playing the game, because of this phone should get faulty or missing I would drop back to level 3711 again.i need help
Comments
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Hello and welcome to this community
Please go to this link, it could help you. Since you have lost your cell phone, your boosters are also gone. Because boosters cannot be transferred to another device. You can also find this under: Go to your game: Gear wheel - question mark = help center and there it is stored.
Good luck
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@gift_kay Did the info in the other thread last night not help you?
Map navigation https://community.king.com/en/candy-crush-saga/discussion/comment/736530#Comment_736530
Please let me know if passing those levels again helped so we can give players accurate advice in the future.
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Hi @gift_kay !
Let me know your Game ID and the exact level and I will move the game for you manually.
How to find your Game User ID on mobile devices and the Windows app check here and on Facebook like this.
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@Bumper2019 the info on passing those level and getting stars actually helped partially ,it took me about 100 levels upward.i passed the level again and it also went 10 levels upward and so on...so it's currently at level 3651.so am guessing I might have to keep replying any level it lands on. Thank you
