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Why are my gifts from friends (lives) disappearing??
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I had 700 extra lives a few weeks ago. That dropped to 200. Yesterday I had 25 gifts from friends, today I log in and I only have two! I haven't used them and they have never disappeared before. Can someone tell me what is happening? I'm playing on a laptop on Facebook using Chrome. Thank you.
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This is info from one of the superstars
Lives received from Facebook friends are notifications sent in Facebook. They're held in your profile and delivered into the game once per notification.
This means that if you update Facebook, change your profile, reinstall the Facebook app or even update its app software, those Facebook notifications may get lost, as they've been delivered and cleared from the queue. While it is possible to store in-game messages from your friends, due to these factors outside our control, we cannot guarantee that they will remain on your device indefinitely.
Lives can also be lost through an update to the game, your own device or by restarting your device, which clears a certain amount of memory, depending on your device. We therefore recommend limiting the number of messages and lives that you save; a full mailbox can also affect the functionality of the game.
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