Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Since you have synced Facebook with Kingdom, your game progress has been synced to both accounts.
However, you can click on this link to see where your game progress is.
https://apps.facebook.com/candycrush/?fb_source=sidebar_bookmark
Strange, when I click that link I get redirected to "Page not found". But the link works on my other Facebook account..
Perhaps the game has been blocked on your Facebook.
I'm not sure so I'm going to report the problem to my team.
Please wait a bit.
Ok, thanks! It does seem like that may be the case. Please let me know when you find out.
Hi @xDuusk !
Are you still struggling to connect the game?
If so, could you open the game on your Facebook account on a desktop computer (in a web browser).
Click here to open the game:
https://apps.facebook.com/candycrush
Let me then know if it opens correctly or if it doesn't take a screen shot of the game so I can see how the Facebook error looks like.
Yes, it is still not allowing me to login.
I have attached the screenshot as requested.
Thanks
Yes, it is still not allowing me to login.
I have attached the screenshot as requested.
Thanks
Thanks!
Your game seems to be blocked on your Facebook account of some reason.
Please check with Facebook Support to get help with this. Since this is an issue on Facebook, I'm not able to investigate this further.