I bought gold bars and I either didn't get them or they dissappeared?

Hello @Poepol and welcome to our community.  I am sorry to hear that you had this problem but as long as the transaction went thru, there should be a record and we should be able to get your gold bars back for you.  Please follow the link below and it will tell you what you need to do:

https://community.king.com/en/candy-crush-friends-saga/discussion/177625/i-made-a-purchase-but-did-not-receive-my-stuff-read-here-on-how-to-proceed/p1