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rewards/boosters/bonus progress not happening

mizmoo
mizmoo Posts: 6

Level 1

I play on Facebook on a Mac. For the last 4-5 days I have not been getting certain rewards/bonuses. I have completed 4 levels of The Crush is Real, including one "set" and the bonuses have shown as earned but then never show up in game play. I have received the fifth flower on the chest for completing first game of the day FOUR TIMES. Every time I log in on the next day, I'm back at four flowers. Yesterday I had completed 3 of the 4 Chocolate Box quests. Today it should have shown as needing one more for the reward/boosters. Instead it shows as needing all 4. I have no screen shots because (a) Crush is Real shows as having earned the 1/2 hour bonus; there's only a problem when the bonus doesn't show up in game play, and I can't take a shot of a nothing; (b) who'd have thought to? ; (c) ditto.

How can I fix this?????

Best Answer

  • Freddy_
    Freddy_ Posts: 68,477
    Answer βœ“

    @mizmoo clear the cache sign out and restart your device. log back in see if it solves any of your problems

Answers

  • Freddy_
    Freddy_ Posts: 68,477
    Answer βœ“

    @mizmoo clear the cache sign out and restart your device. log back in see if it solves any of your problems

  • mizmoo
    mizmoo Posts: 6

    Level 1

    Thanks, I now have 5 flowers on my daily win chest. I'll have to wait until tomorrow to see if I'm allowed to get 6, and to see if the other issues are fixed. I appreciate your quick reply!

  • Freddy_
    Freddy_ Posts: 68,477

    @mizmoo Your welcome and Hopefully you will have some luck with your problems being resolved

  • mizmoo
    mizmoo Posts: 6

    Level 1

    Hi there, I wanted to let you know that everything is back to normal! Thanks again for the suggestions.

  • joehoney
    joehoney Posts: 2

    Level 1

    Hello I am playing on iPhone 7 and keep seeing this message β€œ something went wrong try again later” when attempting to send lives to my friends however it has been happening for 2or3 days now.... please help fix this

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