didn't get the fabulous 5 reward

Mary_Banman · June 2020

So my team made it to the 7000, but didn't get the reward. its lit up but never recieved. Nice work KING

crystal8370 · June 2020

Same issue. Followed advice. Nothing! Come on King!!!

aijaziqbal · June 2020

Hi dear.

Its no problem actually same thing happened to me yesterday.

Its a graphic problem. Actually ur points are still not completed. So clear some levels or earn some points then u will get ur reward.

Thanks and regards.

kiara_wael · June 2020

https://community.king.com/en/candy-crush-saga/discussion/301116/didnt-get-the-fabulous-5-reward

Hi and Welcome to our Community

This could be a problem if your game app is not up to date or if your game is not fully connected to the server.

Even slow internet is one of the causes of this problem.

Check App Update > Log Out Game > Restart Device > Open Game & Log In.

Mary_Banman · June 2020

Thanks gor the help. but non of those did the trick, lost out, it updated to a new start, and the people that are sapposed to load just keep loading

[Deleted User] · June 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/818339#Comment_818339

@Mary_Banman It seems to be a problem with the app. There has been new updates that have caused problems for the app. I hope next time this doesn’t happen to you 🍭💫🦋

crystal8370 · June 2020

Same issue. Followed advice. Nothing! Come on King!!!

Mary_Kay · June 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/818339#Comment_818339

If it's just a case of the avatars spinning you can ignore that and play as usual. there is a glitch that is making profile pics do that.

Mary_Banman · June 2020

yeah not worried about the spinning, but didn't get my fab 5 reward :(

Sukanta_Biswas · June 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/818589#Comment_818589

We wanted to reassure you that although the counter display isn't working, the points you're winning are still being collected, and you can be confident you'll still be receiving your due rewards if your team reaches any prize milestone.

didn't get the fabulous 5 reward

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