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I can’t connect to my king account for the last four days already
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Answers
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Hello @pnpwong Hearty Welcome to our wonderful King Community 🤗
I am very sorry to hear about the issue you are having with the game!
Are you playing on a mobile device or a PC? Do you have a Facebook account, too? If so, did you try to log in through that account and see if you are able to get into the game?
Also, are you seeing any message when you try to log-in?
Please post back your reply by typing in the comment box given below.
Talk to you soon! Have a great rest of the day and a great weekend ahead 🍫 🍫
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We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
This error message appears of several reasons and is very complex so we have no general fix for this I'm afraid.
If you still get this message when connecting to your Facebook or King account, please email Player Support so they can check what the issue is in your game specifically and help you with a fix.
To send an email, please tap the Settings in the game and then the '?' to get to the Help Center where you can contact Player Support from.
If that doesn't work, please use the form here to send an email.
