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Rainbow rapids event is not visible in my game

Rashmeet
Rashmeet Posts: 14

Level 2
in Support

Rainbow rapids event is not visible in my game

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @Rashmeet Not all features are available to everyone. Some are parts of different test groups so this may just mean your not part of that group at present.

    To make sure your getting everything available to you. Check for updates, log out and restart your device then log back in. Thank You

  • bearwithme
    bearwithme Posts: 16,685
    edited June 2020

    Hello @Rashmeet and welcome to our wonderful King Community. I am very sorry to hear that. Unfortunately not everyone gets all of the events. However you should make sure you have the latest update of the game, clear your cache and then restart your device and wait at least 10-15 seconds before you turn it back on and open the game. Hopefully the event will appear. However if it doesn't, don't worry, I am sure you will get a chance a another wonderful event in the future.

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Different features for different devices or players. May be u r having some features which others dont have.

  • Rashmeet
    Rashmeet Posts: 14

    Level 2

    I had it for one day and then it disappeared the next day. I have tried logging out and rebooting, but nothing seems to work

  • Freddy_
    Freddy_ Posts: 68,477

    @Rashmeet check for a game update on your device in app store. There was new update Wednesday so you may need to install this. remember to log out and restart device after installing update

  • Rashmeet
    Rashmeet Posts: 14

    Level 2

    Already done that . My game is up to date

  • Freddy_
    Freddy_ Posts: 68,477

    @Rashmeet Rainbow rapids is part of the game play. So if yo are up to date it should be in the game on the levels that are rainbow rapids to cpmplete. What level are you on ? what device are you using ? what version is your game ?

  • Rashmeet
    Rashmeet Posts: 14

    Level 2

    Iā€™m on level 5092, using iPhone 8plus

  • Freddy_
    Freddy_ Posts: 68,477
    edited June 2020

    @Rashmeet Thats why you are not seeing the rainbow rapids. The first episode rainbow rapids appear is level 7116. New part of the game for the later levels

    https://youtu.be/G5QX2GyAwBc


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