Hi. Please can anyone tell me why I've stopped receiving rewards when I complete a level.

Wendy_Hall · June 2020

I dont get the usual reward when I move on a level in game. Any advice please.

aijaziqbal · June 2020

Try to update ur game and check once again.

Freddy_ · June 2020

@Wendy_Hall firstly check you game is up to date and log out and restart your device, then log back in this will make sure you are getting all the features that are available to you.

@Sukanta_Biswas may have a little more info on this than me as just found its missing from my facebook game but it is in my windows 10 app game. Not sure on reason as first time i have noticed its not in my facebook game

Sukanta_Biswas · June 2020

https://community.king.com/en/candy-crush-saga/discussion/302304/hi-please-can-anyone-tell-me-why-ive-stopped-receiving-rewards-when-i-complete-a-level

We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

Can't find the Build a bot in your game?

Freddy_ · June 2020

@Wendy_Hall can you describe what feature you mean, only thing that i can think of is what @Sukanta_Biswas has described above that gives you one booster/extra move each level you pass. but this has been updated and now you only get 3 or 4 boosters at max and lose one level and it resets

Wendy_Hall · June 2020

Yes Freddy . It's the extra booster I used to receive after completing a level. I don't get it anymore. When I start the next level it used to appear in the game but there's nothing now.

aijaziqbal · June 2020

Dear @Wendy_Hall .

Try to update ur game and check once again.

Freddy_ · June 2020

@Wendy_Hall firstly check you game is up to date and log out and restart your device, then log back in this will make sure you are getting all the features that are available to you.

@Sukanta_Biswas may have a little more info on this than me as just found its missing from my facebook game but it is in my windows 10 app game. Not sure on reason as first time i have noticed its not in my facebook game

Wendy_Hall · June 2020

Thanks Freddy.. I will try logging out & switching device off as you have suggested. Fingers crossed. Thanks again.

Crazy Cat Lad · June 2020

Hi @Wendy_Hall !

What feature are you referring to exactly?

The Build-a-Bot? Or the sugar Track?

Wendy_Hall · June 2020

Hi, thanks for your help. I'm not sure what it's called, I just remember whenever I moved on after completing a level, I used to get 1hr of crystal ,or fish or something. Now theres no reward.

Sorry I cant explain in more detail. I think it's the build a bit but not sure. No worries .. thanks agaun