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Retrieve my level

millietanml Posts: 2

Level 1

June 2020 in Support

Hi I’ve previously played until level 2500+ and I’ve linked it to my Facebook account but I cannot retrieve my levels. It started me off to level 1 again.

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  aijaziqbal Posts: 8,884

  June 2020

  Hi and welcome @millietanml .

  https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

  
  

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  millietanml Posts: 2

  Level 1

  June 2020

  The links don’t work and there’s no help centre on my game though I’ve updated it

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  aijaziqbal Posts: 8,884

  June 2020

  Let us take help from our CM @Crazy Cat Lad

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  kanelita Posts: 8

  Level 2

  June 2020 edited June 2020

  (EDITED by CM - Unsupported language) 

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  Freddy_ Posts: 68,477

  June 2020

  @millietanml Post you r game ID and the level you was on and will pass your details on to the CM. he will be able to manually restore your levels.

  Thank you

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