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Multiple accounts
rachelmurrow
Posts: 7
Level 2
in Support
I may have mistakenly created two accounts, how do I check if I have and could I combine them?
thank you
0
Best Answers
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Hi and Welcome to our Community
The community account and the game account are completely different, so you can't log in to the game with Community Id.
You must need a PC to sync your Kingdom account with Facebook because the sync process is not possible through the mobile browser.
You can find all the detailed information by clicking HERE
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If both of your accounts belong to the same group (Both Facebook or both Kingdom), you will not be able to sync. If your account is a separate group, ie a Facebook and a Kingdom, then you can sync the game to both accounts.
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I'm sorry you can't sync between two Kingdom accounts.😔
5
Answers
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@rachelmurrow do you multiple game accounts or community accounts, thanks
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Hi and Welcome to our Community
The community account and the game account are completely different, so you can't log in to the game with Community Id.
You must need a PC to sync your Kingdom account with Facebook because the sync process is not possible through the mobile browser.
You can find all the detailed information by clicking HERE
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Thanks very much. How can I check?
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If both of your accounts belong to the same group (Both Facebook or both Kingdom), you will not be able to sync. If your account is a separate group, ie a Facebook and a Kingdom, then you can sync the game to both accounts.
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Great. How?
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Dear @rachelmurrow
What r ur 2 accounts. Can u plz. Explain clearly. Is it facebook or......
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Meaning 2 different usernames and email addresses? Otherwise, I don't think the system would let you. But I'm sorry, not sure. I hope someone can help you straighten this out.
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I'm sorry you can't sync between two Kingdom accounts.😔
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Hi @rachelmurrow .... a warm welcome . This seems complex to get a resolve , you just need to either maintain the acc as it is or dissolve one acc and use another email on it to enable sync... beat of luck and enjoy crushing 🥂🍭
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Thanks. Managed to sort it out eventually! 😀
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