Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @Ingiux . Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in ,
and If you miss a reward from any other feature, please email Player Support
The screen shots for features and there are no rewards given from those.
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
Hi there @Ingiux There is a problem with the graph, which the game team are working on. Your total team scores doesn't add up to 5,490 as per your screen shot score if you calculate it manually. However, your team score are still being added in the background if they continue playing. Once your team reaches the said milestone, hopefully you will receive the rewards if it is still within the time limit.