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Hi @lorrie1 . Welcome to our Community
For some mobile players the avatar is no longer showing up or load properly and/ or many friends no longer appear in the game:
We are waiting to get this fixed as soon as possible, but at this moment we have no time frame for when all is back to normal.
Meanwhile:
On mobile you can continue playing as usual even though the avatar is not shown. The game is working correctly besides the missing avatar.