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Greatgrandmabee · June 2020

Is anyone having trouble with the Floryday ads? I am not receiving any free moves, boosters or extra lives when this ad pops up.

Spinnifix · June 2020

Hello and welcome to this community

Please update your game and clear the cache and start again. Maybe then it will work. Good luck

aijaziqbal · June 2020

Hi @Greatgrandmabee .

Very warm welcome to u in the community.

Plz. Check ur game application is updated. Also plz. Note that

Running ads for the boosters is a test feature.

I think it allows u the boosters or gifts if u watch it till the end so dont force close it till the x sign come up automatically.

I hope it is helpful.

kiara_wael · June 2020

https://community.king.com/en/candy-crush-saga/discussion/304020/ads

Hi and Welcome to our Community

The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.

This also means that the video ad feature will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.

Freddy_ · June 2020

@Greatgrandmabee If you have the ads feature but are not getting any reward from it, guessing this may be down to a temporary problem.

But check for game updates log out and restart you device , log back in to see if this improves the functionality of the feature

Sukanta_Biswas · June 2020

https://community.king.com/en/candy-crush-saga/discussion/304020/ads

If you can show me a screenshot of the ad video, I will report the problem to my team.

Thank you.

Greatgrandmabee · June 2020

Thank you all for your help. I’ve added screenshot of the ad as requested

The ad comes up and nothing happens. I’ve left it a couple of minutes as suggested but just stays the same. I am Missing out on extra lives, boosters and extra moves!

Freddy_ · June 2020

@Greatgrandmabee Thank you for the screen shot, i am sure @Sukanta_Biswas will report this and hopefully they will be able to sort the ad out

Crazy Cat Lad · June 2020

Hi @Greatgrandmabee !

Have you made sure the app is updated to the latest version?

Try also with force closing the app and restarting the device and see if it works better.

Steppescrusher · July 2020

Not good practice, king are taking money from floryday for clicks, however players are clicking and not getting a gift for clicking. Everyone is a loser except king

Greatgrandmabee · July 2020

I agree, it’s been going on for a couple of weeks now and it is so annoying. We are missing out on so many free moves, extra lives and boosters

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