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Connection problems
I was trying to write my idea but I was able to write only title and nothing else. Not allowing me to type nothing below. Game is not connecting to Facebook as well. A while ago it was much better but now I donβt know what happening with this game. Free wheel not connecting, to send lives to friends not connecting, to receive extra lives not connecting so my questions is How to enjoy this game ? Half way itβs only loading. So disappointed βΉοΈ. We need more better services and extra free lives to enjoy the game. Why we need to purchase all the time? Itβs free game so? Creator should fix this things or could make it easier for many people to enjoy the game and fix the connection coz Im sure my data and wifi works very well. Thank you for cooperation π
Answers
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Tag you friends i know you will help solve problems.
πππππkeep crushingπππππ
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Hi there, you may want to check whether your idea has been saved under "Drafts" in your profile icon. Because it is auto saved most of the time when we're typing. Having said that, I do recommend that you save your content as and when you finished a line or sentence.
As for not able to retrieve your game etc, most likely is due to unstable internet line or game not up to date. Please check these 2 items although you are quite certain that your WiFi is working perfectly because it's hard to tell when is it unstable.
Before updating the game, pls check your device have sufficient storage or memory. You may clear cache (NOT game data) before your update.
Then log out from game, restart your device and log back in as usual.
Please DO NOT uninstall the game because boosters inventories will be lost as it is stored locally on the device.
Let us know if the above is able to solve your issue.
Thank you ππ
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Thank you for your tagging me! @Pcj π
Hello! @Anita1982 π
Welcome to Sweet King Community! π
Have youΒ stillΒ cannot connect to FacebookΒ on Candy Crush Saga? π’
Don't worry about this problem!Β
PleaseΒ select your deviceΒ that you are playing onΒ this game, then you click onΒ any device and read toΒ follow these troubleshooting steps of this problemΒ that I hope this helpsΒ (These discussions solved byΒ Community Team.)
β οΈΒ NoteΒ β οΈ
If youΒ followΒ uninstall and reinstall this game, youΒ save your game's progress and gold bars are transferredΒ but youΒ have lost all of the boosters and your event will be reset or gone.Β
If youΒ haveΒ tried all of troubleshooting steps of this problem but it'sΒ not worked, you can clickΒ hereΒ to see the playerΒ haveΒ answeredΒ very insightfulΒ to players that I hope you can understand to read and follow these steps too. π
Have a nice and safety day! π
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@Anita1982 there are a lot of good advice above on getting your game connected to Facebook
few issues with Facebook spinning avatar that is causing problems with is preventing some people to send and receive from there friends . please see post below, as this is a Facebook issue we have no time frame on a fix
The issue regarding the extra moves not connecting and not being able to connect to the shop is a known issue. The game team are working on a fix for this but there is no time frame at present as its a complex issue
Hopefully these will all get resolved soon and you can get back to enjoying your candy crush saga experience
