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I have lost my booster wheel

jfj1
jfj1 Posts: 7

Level 2

All I get after a game is the option to buy more lives ..

Answers

  • Freddy_
    Freddy_ Posts: 68,477
    edited July 2020

    @jfj1

    Hi and Welcome to our Community

    The extra spin feature belongs to the test group so we can't say for sure you will always find this feature in your game. Sometimes such features may be missing in the game due to temporary problems and then it returns to the game normally.


    Keep playing the game and I hope you get back to this feature soon

  • kiara_wael
    kiara_wael Posts: 157,040

    Hi @jfj1 . Welcome to our Community

    As explained there is nothing you can do regarding this .As its a test feature your not always guaranteed to have it

    all test features are groups of random picked people and nobody gets all the features available. Also it may have been disappeared due a temporary problem, but again if you have done all the steps nothing can be done until a fix is implemented and if fixed your not guaranteed to get it again as its a test feature.

  • jfj1
    jfj1 Posts: 7

    Level 2

    I have been playing candy crush for years and this hasn’t happened before

  • wykoon
    wykoon Posts: 12,717
    edited July 2020

    Hi there 👋🏻👋🏻, have you tried loging out from the game, clear cache, check for games update, reboot device and log back in to play cos it may be due to internet connectivity or limited storage space in your device.

    If you have done all these and it still doesn't appear, most probably this feature has been temporarily removed from your game as it is a test feature and yet to be permanently rolled out to all. So stay tuned for other test features that may suddenly pop-up or re-appear after few weeks. Always make sure your game is up to date. Hope this info clarifies your thoughts🙏🏻🙏🏻

  • Freddy_
    Freddy_ Posts: 68,477

    @jfj1 As its a test feature you are not always guaranteed to get it in your game, test features are groups of randomly picked people., but please bare in mind that you could become part of the group again and also it may be missing to a temporary problem.

    Hope this helps

  • jfj1
    jfj1 Posts: 7

    Level 2

    Thank you, have done all the above. I am not sure about “test feature” since it has been there for years. I was hoping others were experiencing a similar issue

  • Freddy_
    Freddy_ Posts: 68,477

    @jfj1 Others are experiencing this but could be purely that the test groups have been changed. Maybe a temporary problem

  • jfj1
    jfj1 Posts: 7

    Level 2

    🙏🏻🙏🏻 And I a, not a religious person

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi @jfj1 .

    Just be hopeful a lot of players recieves and lose features. So lets hope u will get it back very soon. Just keep ur application updated all the time.

    Wish u good luck.

  • Loveth_NP
    Loveth_NP Posts: 1,741

    Hi @jfj1 a warm welcome and sorry for not getting the free wheel active now , just be patient , keep crushing and sure it will get to you soon. Best of luck and enjoy crushing 🍭🥂

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