Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I was wondering why I now have to use 10 gold bars to continue with the game? I just spent $13.99 and $3.99 the other day and all of a sudden I ‘m not getting a free spin or use 7 gold bars. Wow using 10 bars I went through them fast. If this has changed why was I not advised of the change,
i have spent a lot of money on this game to help me continue playing. I’m upset that I the gold bars didn’t last long.
I look forward to your reply.
Pat
Hi and Welcome to our Community
The extra spin feature belongs to the test group so we can't say for sure you will always find this feature in your game. Test feature are groups of randomly selected people. Sometimes such features may be missing in the game due to temporary problems and then it returns to the game normally.
So appreciate you have spent money buying gold bars but you do have the option of when to use these and hopefully this maybe a temporary issue
Keep playing the game and I hope you get back to this feature soon
I have been playing for a lot of years and have always had the option of using 7 gold bars now I can only use 10 - The free ones you used to get after so many hours. I’m not concerned about the free ones I really would like know what happen to using 7 bars with a spin continue.
@blvlgirl . All i can tell you is there a few versions being tested at the moment and all depends which group you are added to . I have my free spin on my win 10 app still ,but on my mobile i am in the same boat as you. Price wise the community have no input into this so cannot say anything regarding pricing, other than there are different tests and i know my win 10 app still the same but only option on my iphone is the 10 bars.
Hi @blvlgirl .
Very warm welcome to the community. I am very sorry regarding ur loss. But as told by freddy as a community we dont deal with any kind of purchase related issues and also we dont have any input in pricing. We can raise voice as per the opinion of players and i believe ur voice and sentiments will reach the required ears.
The free wheel booster can come back to u any time. Just keep ur game application updated. Wish u good luck.
Extra spin are not removed from your game only the free spin you receive once every 24 hours, are not available. Free spin belongs to the test group so we can never say for sure you will always get the free spin.
However, it's not like you've lost it forever, you can get it back in your game at any time.😊