Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
I’m not receiving lives from friends in candy crush - I used to. How can I fix this?
Best Answer
-
Hi @Carol19 there is an issue with Facebook at the moment with spinning none loading profiles. Due to this it is causing a few problems like lives not being received. King are working with Facebook to try to find a fix for this problem but there is no time frame on a fix
You may also need to check your Facebook permissions and make sure everything is enabled
Hope this helps
6
Answers
-
Hi @Carol19 there is an issue with Facebook at the moment with spinning none loading profiles. Due to this it is causing a few problems like lives not being received. King are working with Facebook to try to find a fix for this problem but there is no time frame on a fix
You may also need to check your Facebook permissions and make sure everything is enabled
Hope this helps
6 -
We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Check app update - Log out game - Restart Device - Open game and Log in.
If the problem remains the same, you need to follow the steps below.
0 -
Hello @Carol19
If you’re using Facebook try login out of Facebook and then log back in. Sometimes that helps restore friends to your game. If that don’t work contact support at the bottom of the page.
If you need help navigating the community here’s a link for that...
Hopes this helps. 🤗
Stay safe and keep crushing. 🍭🍭🍭
Teresa 🦋🌺🦋
1 -
Hi, thanks for that. I’ll wait and hope it is resolved
0
