Oops on level 7229

Tzvi_Marcu · June 2020

Members in the group reported: "I'm having trouble with level 7229 every time I try it keeps saying oops "

aijaziqbal · June 2020

Already this matter reported. But at least 3 hours before freddy told us that it is working fine with him. So update and try again.

If still not then be patient it is under observation.....🌼🌼🌼

Freddy_ · June 2020

@Tzvi_Marcu Level has been reported and is awaiting a fix. i had same problem yesterday morning and mine was working fine last night. So although asked a couple of people to check there levels to see if theres was ok. As of yet there is no official news its been fixed. So please be patient

kiara_wael · June 2020

https://community.king.com/en/candy-crush-saga/discussion/303625/oops-on-level-7229

Hi @Tzvi_Marcu . Welcome to our Community

Level 7229 has been reported

Thank You

Crazy Cat Lad · June 2020

Level 7229 is now fixed!

moresweetie · July 2020

I've contacted King several times about getting the fix for oops on 7229 over the last several days, to no avail. I'd like to continue playing, but am going to have to call it a day at some point soon.

aijaziqbal · July 2020

Hi @moresweetie .

We warmly welcome u to our adorable king community. Plz. Note that level 7229 is already been fixed and working fine. Plz. Try to log out. Update ur game application clear cache but not the game data and login again to check if it solves ur problem.

Even if not take a screenshot and feedback us we will try to help by some other solution.

moresweetie · July 2020

Thanks for the reply. I'd already done what you suggested and also rebooted, did it all again and it still doesn't work. Here's the screenshot.

image.png

aijaziqbal · July 2020

Ok @moresweetie .

If that so i will report to our senior superstar @Sukanta_Biswas He will surely help us here to fix this issue.

But as u know its a holiday today. King studios will start working tomorrow. So u have to be patient with us.

Thanks.

moresweetie · July 2020

Thanks for your help. I forgot to tell you I'm on an iPad. As I wrote, I've contacted King several times, each time asking for the fix, and each time getting the same useless generic advice followed by a request to rate their unhelpful customer service. This is the first time I've asked for help in the community, and you've already been more helpful.

Sukanta_Biswas · July 2020

https://community.king.com/en/candy-crush-saga/discussion/comment/903172#Comment_903172

We checked the level on different devices but did not find any problem but I could not check the game on iPad. But here I am tagging our mother superstar @Elsa and she can help you since she uses iPad.

Thank you @aijaziqbal 😊

Oops on level 7229

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