@Tzvi_Marcu Level has been reported and is awaiting a fix. i had same problem yesterday morning and mine was working fine last night. So although asked a couple of people to check there levels to see if theres was ok. As of yet there is no official news its been fixed. So please be patient
I've contacted King several times about getting the fix for oops on 7229 over the last several days, to no avail. I'd like to continue playing, but am going to have to call it a day at some point soon.
We warmly welcome u to our adorable king community. Plz. Note that level 7229 is already been fixed and working fine. Plz. Try to log out. Update ur game application clear cache but not the game data and login again to check if it solves ur problem.
Even if not take a screenshot and feedback us we will try to help by some other solution.
Thanks for your help. I forgot to tell you I'm on an iPad. As I wrote, I've contacted King several times, each time asking for the fix, and each time getting the same useless generic advice followed by a request to rate their unhelpful customer service. This is the first time I've asked for help in the community, and you've already been more helpful.
We checked the level on different devices but did not find any problem but I could not check the game on iPad. But here I am tagging our mother superstar @Elsa and she can help you since she uses iPad.
Thanks for tagging me @Sukanta_Biswas. I played that level yesterday and had no trouble clearing it on mobile. I'm sure it was my iPad because I don't like playing on my phone. Too small to see so I usually use my iPad for the games. I just played it on my computer and cleared it.
Thanks for your replies. I always update apps as soon as updates are available, and have not had a Candy Crush update for a week or two. So I'm at a loss for a solution.
Dont worry we will not leave this without any solution i am waiting @Sukanta_Biswas . As he is little busy but i know he will also not leave this issue like this.
Our CM will also be available tomorrow and i hope we will solve this mystery.
Just have patience with us and we will try our best.
Answers
Hi @Tzvi_Marcu .
Already this matter reported. But at least 3 hours before freddy told us that it is working fine with him. So update and try again.
If still not then be patient it is under observation.....🌼🌼🌼
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
- Report
1 · Helpful Woah! 1Sweet Love Haha@Tzvi_Marcu Level has been reported and is awaiting a fix. i had same problem yesterday morning and mine was working fine last night. So although asked a couple of people to check there levels to see if theres was ok. As of yet there is no official news its been fixed. So please be patient
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
1 · 1Helpful Woah! Sweet Love HahaHi @Tzvi_Marcu . Welcome to our Community
Level 7229 has been reported
Thank You
🐾🐾 PRS Game of the Month 🐾🐾
- Report
0 · Helpful Woah! Sweet Love HahaLevel 7229 is now fixed!
👬 Play Candy Crush Friends Saga 🐷 Play Farm Heroes Saga
- Report
0 · Helpful Woah! Sweet Love HahaI've contacted King several times about getting the fix for oops on 7229 over the last several days, to no avail. I'd like to continue playing, but am going to have to call it a day at some point soon.
- Report
0 · Helpful Woah! Sweet Love HahaHi @moresweetie .
We warmly welcome u to our adorable king community. Plz. Note that level 7229 is already been fixed and working fine. Plz. Try to log out. Update ur game application clear cache but not the game data and login again to check if it solves ur problem.
Even if not take a screenshot and feedback us we will try to help by some other solution.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
- Report
0 · Helpful Woah! Sweet Love HahaThanks for the reply. I'd already done what you suggested and also rebooted, did it all again and it still doesn't work. Here's the screenshot.
- Report
0 · Helpful Woah! Sweet Love HahaOk @moresweetie .
If that so i will report to our senior superstar @Sukanta_Biswas He will surely help us here to fix this issue.
But as u know its a holiday today. King studios will start working tomorrow. So u have to be patient with us.
Thanks.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
- Report
1 · 1Helpful Woah! Sweet Love HahaThanks for your help. I forgot to tell you I'm on an iPad. As I wrote, I've contacted King several times, each time asking for the fix, and each time getting the same useless generic advice followed by a request to rate their unhelpful customer service. This is the first time I've asked for help in the community, and you've already been more helpful.
- Report
1 · Helpful Woah! 1Sweet Love HahaWe checked the level on different devices but did not find any problem but I could not check the game on iPad. But here I am tagging our mother superstar @Elsa and she can help you since she uses iPad.
Thank you @aijaziqbal 😊
Collect your badge from HERE.
Find the wrong and chance to win some Gold bars.
- Report
0 · Helpful Woah! Sweet Love HahaThanks for tagging me @Sukanta_Biswas. I played that level yesterday and had no trouble clearing it on mobile. I'm sure it was my iPad because I don't like playing on my phone. Too small to see so I usually use my iPad for the games. I just played it on my computer and cleared it.
✨ ✨
⭐️ Join our first Player Community Virtual Event! ⭐️
✨ ✨
Have any good ideas to help improve your game? Master list of ideas for our King games✨ ✨
- Report
1 · Helpful Woah! Sweet 1Love HahaHi @moresweetie .
By the above replies from our superstars we may say that it is ur game application which needed to be updated. So plz. Try to do that.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
- Report
1 · 1Helpful Woah! Sweet Love HahaThanks for your replies. I always update apps as soon as updates are available, and have not had a Candy Crush update for a week or two. So I'm at a loss for a solution.
- Report
0 · Helpful Woah! Sweet Love HahaHi @moresweetie .
Dont worry we will not leave this without any solution i am waiting @Sukanta_Biswas . As he is little busy but i know he will also not leave this issue like this.
Our CM will also be available tomorrow and i hope we will solve this mystery.
Just have patience with us and we will try our best.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
- Report
1 · Helpful Woah! Sweet 1Love HahaThanks again. As I said, you've been much more helpful than King Customer Care, which just now sent me an email to rate them again.
- Report
1 · Helpful Woah! 1Sweet Love Haha