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How can I go back to my level
ColloMasea07
Posts: 1
Level 1
in Support
How can i go back to my level? I have tried connecting with Facebook but it takes me to level 1
1
Answers
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@ColloMasea07 are you switching devices?
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Hi @ColloMasea07 .
We warmly welcome u to our adorable king community.
Plz. Follow the guidlines in the below mentioned link to restore ur progress.
Hopefully it is helpful.
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@ColloMasea07 Hi and welcome,Have you sync you game with Facebook. you will need a Pc to do this
Quite simply yes you can! It's really straightforward to sync your progress between Facebook, mobile and King.com, which means if you would like to switch platforms, you can easily do so without having to start the game again.
To sync your progress with King.com, please complete the following steps:
- Go to the King website at King.com
- Log in using your existing King profile, or create a new King profile if you don't already have one.
- Click on the ‘Settings’ icon
- Select ‘Account’
- You will be prompted to confirm your password
- Select the option ‘Score and progression sync’ and then proceed to enter your Facebook login information
- Once complete, your progress will be updated across all King games on King.com
If you have done this and still are at level 1 see post below
Hope this helps
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According to your statement, your game has not been saved and you have completely lost your unsaved game progress. You can follow the link above which @aijaziqbal has already given you or let us know your game Id and what level were you at.
Thank you.
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Hi And a very warm welcome to you @ColloMasea07 . Sorry about it
Hope you get your game fixed through the helpful hints from the experts.
Best of luck and enjoy crushing 🍭🥂
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Hi there... Just wondering first, did you use Facebook to Save Progress from the time you signed in to play the game from level 1? Or did you leave the game to go log into Facebook and then go back to CCS? I've seen people accidentally leave the CCS app to do that, closing it and losing the progress before they could ever get it saved by Facebook.
It happens, lol...
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