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Win Moves Wheel Disappeared

daydreamerboo
daydreamerboo Posts: 1

Level 1

Hi, I’m playing Candy Crush, my Win Moves booster wheel has just completely disappeared. One day it was there & the next it wasn’t! I have updated the app. Anyone any ideas? I play on my iPad too & it’s gone from it as well!!

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Answers

  • Sukanta_Biswas
    Sukanta_Biswas Posts: 24,932

    We warmly welcome you to the Friendly King Community's Candy Crush Saga forum.

    Each feature of the game is under the control of the test group and the group members are randomly selected. Studio is always working to improve these features so sometimes they are not available in the game so we cannot say for sure that you will always find such features in your game.

    Also check this page.


  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi @daydreamerboo .

    We warmly welcome u to our adorable king community. As explained above its a test feature.The Extra Moves Wheel as all extra features or bonuses in the game may not always be available or can be found in the same version as previously.

    Therefore you may not have the wheel available at times or no free spins are possible.

    It may also be out due to some temporary problems. So we hope that it might come back to u any time.

  • Cloeee
    Cloeee Posts: 15

    Level 2

    Hi ! I'm play in Candy Crush Saga and my Win Moves Wheel when it came back it's not free 1 time and wait 48 hour to turn again free but i oblige to use gold bar all time.

    This situation began when my win move wheel 2 week ago, came back after disappeared (3weeks ago)


    I don't know if it's clean because i'm not English so i tu to explain properly but it's difficult to me.

  • Freddy_
    Freddy_ Posts: 68,477

    @Cloeee.@Sabi99 This is the official response from the king community Community Manger for Candy crush Saga

    Hi crushers!

    I understand that you all miss the free spin once and while in the Extra Moves Wheel.

    The Extra Moves Wheel as all extra features or bonuses in the game may not always be available or can be found in the same version as previously.

    Therefore you may not have the wheel available at times or no free spins are possible.

    We thank for all feedback on this and understand that you miss the free spins. We have passed on your feedback to the Game Team!

    https://us.v-cdn.net/6030983/uploads/U17O27KI2KDW/01-candytown-trolley.png

  • wykoon
    wykoon Posts: 12,717

    Hi there @daydreamerboo and @Cloeee if you have played this game long enough, we used to be able to receive or give 3 extra moves from/to our friends in the old flash player version but was not available after it has been upgraded to HTML.

    You may click on the link below and vote for this to be brought back.

    Meanwhile, do enjoy other features that are available in your game at the Moment and stay tune for new features that may be rolled out to you from time to time. Do keep your app up to date too 😊💕

  • Cloeee
    Cloeee Posts: 15

    Level 2

    Thank you but i don't understand why i have this problem i do always update, in my family we all play in Candy Crush and i am only person who have always problems this game. So when exactly wheel free will come back?

    Because 1 week block on game without power, without wheel free, it's not a pleasure to play anyone.

  • HomeOfLove
    HomeOfLove Posts: 59

    Level 3

    I'm in the same situation Cloeee, unfortunately, it's not a "problem" in the sense that it's a bug, it's a new "game feature." King is apparently testing out by doing away with the free spins. We are unfortunate to be in that test group, but the new "feature" will probably be rolled out to everyone soon, and then nobody will have free spins. :(

  • Freddy_
    Freddy_ Posts: 68,477

    @Cloee Hi there is nothing that you can do in this situation as the test groups are randomly chosen. All you can hope is you get added back to the feature in the future. There is nothing you can personally do to get the feature back

  • Cloeee
    Cloeee Posts: 15

    Level 2

    So, it's too easy to say "i'm in test groupe.

    Now, compared to my others friends who play I'm at a disadvantage.

    it's always the same thing, gift disappear, the powers disappear.

    Everyone must be in the same boat because it is always on the same tests.

    I have given enough, a lot of my friends have overtaken me because I was disadvantaged.

    it's tiring.

    I stop to play now. It's enough

Hey! Would you like to give us your opinion?