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Unlock Candy Crush Episode

Andrea81
Andrea81 Posts: 16

Level 2
in Support 
Hi, I've had the problem a few times that the episode can't unlock. After the 72 hours, as with the other times, nothing happens. Now I have the problem with the activation after level 216.


Best Answer

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Andrea81 Have messaged the CM your ID so hopefully on Monday morning when he is back in work this will be opened up for you..

Answers

  • Freddy_
    Freddy_ Posts: 68,477
    edited July 2020

    @Andrea81 If you are playing via king.com the only person that can open this up for you is The CM but he will not be in work till Monday now. If you post your game ID i will pass this on to him and he will open this up for you Monday Morning

    https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-game-user-id-and-where-can-i-find-it

    Also if you can play via facebook or win 10 app you will not encounter this problem

    Hope this helps

  • wykoon
    wykoon Posts: 12,717
    https://community.king.com/en/candy-crush-saga/discussion/306181/unlock-candy-crush-episode

    Hi Andrea and good day to you. If what Mr Freddy said is true that you play via King.com, then you have to wait for the CM to unlock it for you.

    I'm not sure whether you are able to send requests to your friend to unlock the episode in King.com. If there is such function, do send requests to your friends who are also playing under King.com or other King's players by selecting all in order to help you unlock the episodes whilst waiting for the CM to unlock for you.

    If you play via FB, just send requests to all friends listed in the request box to help you unlock the episode.😊

  • aijaziqbal
    aijaziqbal Posts: 8,884

    Hi@Andrea81

    We warmly welcom you to our adorable king community.

    Since our CM is not available so you can try to learn and enjoy the community.

    please check the link below

    https://community.king.com/en/blog/discussion/270664/what-is-this-community-about-lets-get-started


  • Andrea81
    Andrea81 Posts: 16

    Level 2

    Hi, thanks for the answer. I asked friends several times each time, but that didn't work, at least no help came. I've tried it several times now. Sending extra trains doesn't work either. I have no problems with all other games, only with Candy Crush since the last 3 episodes.

    My game ID on King.com is 3613210093

  • Freddy_
    Freddy_ Posts: 68,477
    Answer ✓

    @Andrea81 Have messaged the CM your ID so hopefully on Monday morning when he is back in work this will be opened up for you..

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124

    Hi @Andrea81 !

    I have now moved you to the next episode in the game.

    If you have a Windows 10 PC, I recommend to download the game from Microsoft Store and play via the Windows app instead. The app do not have the issue with the Roadblocks.

    When opening the game, connect it to your King account to sync the levels to the app.

    You can download the game from here.

  • Andrea81
    Andrea81 Posts: 16

    Level 2

     
    Hi, thanks for unlocking the episode.
No, I don't have a Windows 10 PC. But Windows 8.1


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